Privacy Policy

Last updated: November 2025

1. Introduction

Welcome to Vanessa Nantes. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Who We Are

Vanessa Nantes is the controller and responsible for your personal data (collectively referred to as "Vanessa Nantes", "we", "us" or "our" in this privacy policy).

Contact Details:If you have any questions about this privacy policy or our privacy practices, please contact us using the details below:

3. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: First name, last name, username or similar identifier.
  • Contact Data: Billing address, delivery address, email address, and telephone number.
  • Financial Data: Payment card details (processed securely by our third-party payment providers).
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Marketing and Communications Data: Your preferences in receiving marketing from us (such as our newsletter) and your communication preferences.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To Perform the Contract: Where we need to process your order, manage payment, and deliver your products.
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., to improve our website, products, and services).
  • Legal Obligation: Where we need to comply with a legal obligation (e.g., keeping records for tax purposes).
  • Consent: Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

5. Sharing Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in Section 4:

  • Service Providers: Companies that provide IT and system administration services (e.g., Shopify, Klaviyo).
  • Logistics Partners: Delivery companies required to ship your order to you.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Regulators: Tax authorities and other regulators based in the Netherlands who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws (GDPR) in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at Support@vanessanantes.com or via WhatsApp.

9. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

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